FAQ

What do you need to consider?

The more information you can give us, the more accurate our help will be.

How many items do you require?
Do you have a company logo that you can email us and how many colours are in it?
What is your time frame for delivery?
Do you have a specific budget that you need to work within?

How long will it take?

Lead time for Local Products Only following order confirmation:

In most cases, UNBRANDED ITEMS = 2-3 days and BRANDED ITEMS = 10-15 days.

What is the price for XYZ product?

Before we can give you a price we need to know how many items you need, what colour the product will be and if possible, email us the logo that you want on your gear so we can price this accurately. Let us know if you need the goods urgently.

What's the best way to pay from offshore?

Here’s a link to a currency converter. XE Currency offers this great tool if you wish to buy or sell currencies around the world. It’s far cheaper than using bank transfers and allows you to save supplier details so you don’t need to re-enter them each time.

Can you send me some brochures?

We have thousands of products available and tailor each product selection to suit your specific enquiry. We tend to use our website as an online brochure to give you an idea of the types of goods available. Tell us what you are looking for, even if it’s just a general theme. eg “promotional products to suit beach party”. We then go to our master catalogues and hunt out the best options to suit your needs and budget. We can email photos of items not on our website.

How quickly can I have my items?

If your after unbranded products, you can often have them within a day or two. For branded items it varies depending on the product, the method of branding and the number of colours to be printed. Always let us know your deadline as we have a range of products which we can turn around very quickly if required (although some rush jobs may cost a bit more). Most products take between 7-14 working days which will leave plenty of time for proofing, printing and delivery.

How can I create a long-term advertisement?

Did you know that by placing your company name on anything from a t-shirt to a cap, a jacket to a golf ball, you are keeping your name in front of your customer both during working and after hours? What a great way to give a gift while creating a walking billboard that will stay around far longer than a printed advert that ends up in the recycle bin.

What should I look for when choosing a shirt?

Think about what the shirt will be used for. Poly/Cotton is harder wearing and does not shrink when washed in hot water or put in the tumble drier. It is also easier to iron.

Cotton is very comfortable to wear, however if you mainly work outdoors and have chosen a dark colour, it will fade quicker than poly/cotton. Cotton needs to be ironed frequently where poly/cotton is lower maintenance.